Your money, your data, and your accounts,handled with care.
Queek runs real businesses, real payments, and real customer data every day. This page is the plain version of how we treat them, and what we will not pretend to be.
Payments
Card payments are processed by Paystack, a regulated processor.
Data
Your customer and sales data is yours. We do not sell it.
Access
Role-based staff permissions, scoped per branch.
Plainly stated. Where we have nothing to certify, we say so.
Trust is not a badge you print. It is the boring, honest version of how a platform behaves.
Card details are handled by Paystack, not stored by Queek.
Money is the most sensitive thing on the platform, so we keep our framing exact. Card payments are processed by Paystack, a regulated payment processor. Card data sits with them, the people built and licensed to hold it.
See how payments workCards go through Paystack
Card payments are processed by Paystack. The sensitive card handling sits with a regulated processor, not with Queek.
Transfers are auto-confirmed
Bank transfers are matched and confirmed automatically, so an order does not stall waiting on a manual check.
Payouts land in your bank
Settled funds are paid out to the business's own bank account. The money moves to you, on a clear trail.
Every transaction is on record
Each payment, refund, and payout is logged against its order, so the numbers always reconcile.
Said plainly. We will not claim to be PCI certified, because the regulated card handling is Paystack's. That is the honest, and safer, version.
We collect what it takes to run the service, and nothing we sell.
Queek holds the data needed to run a business: products, orders, payments, and the customers a business serves. Here is who owns what, and how you stay in control of it.
Merchants own their data
Your customer list and sales history belong to your business, not to us.
Customers stay in control
People can see and manage the data tied to their own Queek account.
We do not sell your data
Your data runs the service you use. It is not a product we resell.
Deletion you can request
Account and data deletion can be requested through a clear, real page.
Role-based permissions
Owners, managers, and staff get the access their role needs, set per person.
Branch-scoped access
Staff can be limited to the branch or location they actually work in.
An activity trail
Key actions are recorded, so you can see what happened on your account.
People see what they should, and only that.
A business is more than one person. Queek OS lets you decide who can do what, so access matches the role instead of being all-or-nothing.
These controls are part of the product today. See them in the shared team inbox, where staff handle conversations within their permissions.
Explore the team inboxBuilt on modern cloud infrastructure, described honestly.
Queek runs on modern, managed cloud infrastructure. We are not going to print an uptime number we have not earned the right to promise. If reliability guarantees matter for your use case, talk to us and we will tell you exactly what we can stand behind today.
Talk to us about your requirements- Hosted on managed cloud infrastructure
- Backups so data survives the unexpected
- Payments processed by a regulated provider
The shortlist of things we will not do with your trust.
These are simple commitments, the kind that are easy to keep because they are clearly true.
We do not sell your customer or sales data.
We do not store your customers' card details. Paystack handles card payments.
We do not claim certifications we have not earned.
We do not dress up the roadmap as if it has already shipped.
Straight answers about trust and data.
The honest version, including the parts where the answer is a regulated partner or a roadmap.
Are you SOC 2, ISO 27001, or PCI DSS certified?
We will not claim certifications we have not earned. Card payments are processed by Paystack, a regulated payment processor, so the regulated card handling sits with them. If your business has specific compliance requirements, talk to us and we will tell you plainly what we can support today.
Does Queek store my customers' card details?
No. Card payments are handled by Paystack. The sensitive card data sits with a regulated processor built to hold it, not with Queek.
Who owns the customer and sales data on my account?
You do. Your customer list and sales history belong to your business. We hold and process that data to run the service you use, and we do not sell it.
How do I delete my data?
You can request account and data deletion through our data deletion page. It is a real, dedicated page, and we link to it directly so the path is never hidden.
Can I control what my staff can access?
Yes. Queek OS uses role-based permissions, so owners, managers, and staff get the access their role needs. Access can be scoped to a branch, and key actions are recorded as an activity trail.
What is your uptime guarantee?
We run on modern, managed cloud infrastructure, and we will not print an uptime SLA we have not earned the right to promise. If a specific reliability guarantee matters to you, talk to us about your requirements.
Built to be a platform you can rely on, honestly.
Read the full privacy policy for the detail, or talk to us about the security and data requirements specific to your business.