Restaurants & kitchens
Hot orders out fast. Pack, assign a rider, and let the customer watch it arrive before it gets cold.
Delivery & Fulfillment · Queek OS
Every order, fulfilled from.
However an order arrives, it lands in one fulfillment layer. Send it with a Queek rider or your own, offer pickup, and let the customer track it live to the door.
Queek riders or your ownPickup or deliveryLive tracking in chat
Q
LiveDispatch queue
All channels · one layer
#0214 · Chioma · Old GRA
On the way
#0215 · Tari · Rumuola
Ready · assign
#0216 · Pickup · Esther
Ready for pickup
#0214 · Emeka is on the way, customer tracking live
However the order arrives, it lands in one fulfillment layer. Tracked end to end, to the door.
Fulfillment today
Orders come in fast. Getting them out is the mess.
The sale is the easy part. Then come the calls to find a rider, the “where is my order?” messages, and no record of who carried what.
Juggling it by hand
Every delivery starts with a phone call.
- Calling around to find a free rider for each order
- No live location, so customers keep asking where it is
- No proof a delivery actually arrived, just trust
- Pickup, own riders, and dispatch tracked in different places
One fulfillment layer
Assign, track, and confirm from one view.
- Send with a Queek rider or your own, or offer pickup
- Live tracking the customer follows in the same chat
- Proof of delivery captured and saved on every order
- One dispatch queue across every channel you sell on
The signature moment
One order, from placed to proof of delivery.
Packed, assigned, picked up, tracked, delivered. The merchant runs the dispatch. The customer follows the same journey, live in chat.
Assigned in one tap
Push the order to a Queek rider or pick one of yours.
Tracked end to end
Merchant and customer follow the same live journey.
Closed with proof
Delivery confirmed, payment settled, order archived.
Q
7 / 7Dispatch · Order #0214
WhatsApp · Chioma · Old GRA
- Done
Order placedChannel
Comes in from WhatsApp, store, POS, or marketplace
- Done
Packed & readyStore
Staff marks the order ready for handoff
- Done
Rider assignedRider
A Queekster or your own rider accepts
- Done
Picked upRider
Rider collects the order from your counter
- Done
On the wayRider
Live location shared with the customer
- Done
DeliveredRider
Proof of delivery captured at the door
- Done
ConfirmedQueek OS
Payment settled, order closed in Queek OS
Ab
Abuena Kitchen
Live tracking
Abuena KitchenOld GRA
Queekster · Emeka
Assigned to your delivery
Order complete. Receipt sent to your chat.
What the fulfillment layer does
Everything between “order paid” and “in their hands”.
Not a separate delivery app bolted on. Dispatch, tracking, and proof live inside the same Queek OS that holds the order, the payment, and the customer.
Queek riders on demand
Tap to send an order to the Queek rider network in Port Harcourt. No fleet of your own to manage.
Use your own riders
Bring your dispatch team into Queek. Assign orders, share live status, and keep one record of every run.
Pickup option
Let customers collect in store. The order moves straight to a ready-for-pickup queue, no rider needed.
Live tracking in chat
Customers follow the rider in real time from the same WhatsApp thread or order page they bought from.
Proof of delivery
Capture confirmation at the door and keep it on the order, so an arrival is never a matter of trust.
Delivery zones & pricing
Set the areas you cover and the fee for each, so delivery cost is decided before the order is placed.
One dispatch queue
Every order from every channel waits in one queue, sorted by ready, assigned, and on the way.
COD & paid handling
Mark orders paid online or collect on delivery, with cash reconciled back into your Queek ledger.
Three ways to fulfill
Queek riders, your own riders, or pickup.
Use one or all three. Queek never locks you into a single way of getting orders out, and your own riders or pickup keep you running outside our rider zones.
Queek Rider network
Send the order to a Queekster and we handle the run. Live in Port Harcourt, with Lagos and Abuja next.
Live in Port Harcourt
Your own riders
Already have a dispatch team? Assign orders to them inside Queek and track every delivery the same way.
Available anywhere
Customer pickup
Offer collection in store. The order lands in a ready-for-pickup queue and closes when the customer arrives.
Available anywhereOne order
4 channels · 1 dispatch queue
Same source of truth
WhatsApp
Online Store
POS
Marketplace
One dispatch queue
One layer of the OS
Fulfillment is wired to the rest of Queek OS.
Delivery is not a bolted-on app. It reads the same order, payment, and customer, so dispatch always knows what was bought, if it is paid, and where it is going.
From every channel
WhatsApp, online store, POS, and marketplace orders all flow into one queue.
Tied to payments
Dispatch knows if an order is paid or collecting on delivery before it leaves.
Tied to customers
Every delivery is saved to the customer profile, address and history included.
Who fulfills this way
Built for businesses that have to get it there.
Pharmacies & essentials
Time-sensitive deliveries with proof at the door, so a customer always knows their order arrived.
Supermarkets & grocers
Big baskets, set delivery zones and fees, and your own riders for the routes you run daily.
Fashion & retail
Offer delivery or in-store pickup at checkout, and keep one record of every order either way.
Built to be trusted
Accountability on every delivery, not a black box.
Delivery is where trust is won or lost. Queek keeps a clear record of who carried what, where it went, and that it arrived.
Proof of delivery
Each delivery is confirmed at the door and saved on the order, so arrivals are recorded, not assumed.
Who carried what
Every order is tied to the rider who delivered it, whether a Queekster or one of your own team.
Live, shared status
Merchant and customer see the same journey at the same time, so there is one version of the truth.
Questions
What businesses ask about fulfillment.
Honest answers on riders, coverage, tracking, and how delivery ties into the rest of Queek.
Do I need Queek riders, or can I use my own?
Either, or both. You can send an order to the Queek rider network, assign it to one of your own riders, or offer pickup. Many businesses mix all three depending on the order and the area.
Where are Queek riders available?
The Queek rider network is live in Port Harcourt, with Lagos and Abuja next. Outside those zones you can still run delivery using your own riders, or offer pickup, all tracked the same way inside Queek.
How does the customer track their order?
From the same place they ordered. Live status and the rider's location show up in the WhatsApp thread or on the order page, so the customer follows the delivery without a separate app or a phone call.
What is proof of delivery?
When a rider completes a drop-off, the delivery is confirmed at the door and saved on the order. You get a clear record that an order arrived, rather than relying on memory or trust.
Can I set my own delivery areas and fees?
Yes. You define the zones you cover and the fee for each, so the delivery cost is calculated before checkout and the customer sees it up front.
Is delivery a separate product from the rest of Queek?
No. Fulfillment is one layer of Queek OS. It reads the same order, payment, and customer, so dispatch always knows what was bought, whether it is paid, and where it is going.
Start fulfilling with Queek
Get every order to the door.
Bring your orders into one fulfillment layer, send them with a Queek rider or your own, and let customers track every delivery from the chat they bought in.
Queek riders in Port Harcourt · Your own riders anywhere · No card required